Privacy Policy
We deeply value the trust you place in us and prioritize secure transactions and information privacy. This Privacy Policy outlines how akshiniorganix gathers, uses, shares, or processes your personal information through our website www.akshiniorganix.com, mobile application, and other related digital platforms (collectively referred to as the “Platform”).
By accessing the Platform, sharing your information, or purchasing our products or services, you agree to abide by the terms of this Privacy Policy, along with the Terms of Use and other service/product conditions. If you do not agree, please discontinue the use of our Platform.
1. Information We Collect
When you interact with our Platform, we collect and store information that you provide. Generally, you can browse the Platform without revealing personal details. Once you voluntarily provide your personal information, you are no longer anonymous to us. We highlight which details are mandatory and which are optional. You are free to choose not to supply specific information if you do not want to utilize a particular service, product, or feature.
We may monitor your shopping preferences, behaviors, and other details provided on the Platform. This information helps us understand user demographics, interests, and preferences, allowing us to enhance your experience and improve our services. Data may include the URL you visited before our Platform, the URL you go to next, your browser type, and your IP address.
When you create an account or make a transaction, we collect personal information such as your email address, delivery address, name, phone number, and payment details. While some sections of the Platform are accessible without registration, certain activities (such as making purchases or accessing content) require you to register.
If you post on our forums, use voice commands, or provide feedback, we gather the information you supply. We may retain this information to resolve disputes, provide support, or troubleshoot issues as permitted by law.
2. How We Use Your Information
We use the information you provide to deliver the services and products you request. If we use your data for marketing purposes, we will offer you the option to opt out of such communications. Your information is also used to handle orders, improve your experience, resolve disputes, troubleshoot issues, and enforce our terms and conditions.
With your permission, we may access information like your SMS, contacts, location, and device data. We might also request PAN, GST number, or government-issued ID for specific purposes like verifying your eligibility for products, issuing invoices, or enhancing the services offered.
To continuously enhance our offerings, we may analyze demographic data and user behavior on our Platform. IP addresses help us identify problems with our server and manage our Platform.
Occasionally, we may request your participation in surveys, which are optional. These surveys may ask for personal details, demographic data, or shopping preferences. This information helps us tailor the Platform experience and present content aligned with your interests.
3. Cookies
We use cookies and similar technologies to enhance your experience on our Platform, track web page flow, and measure promotional effectiveness. Cookies do not store personal details. You are free to reject cookies, though this may limit some features on the Platform. Additionally, third-party partners like Google Analytics may place cookies for analytical purposes, and you can opt out of such data collection.
4. Sharing Your Personal Information
We may share your personal information with business partners to fulfill orders, improve your experience, conduct surveys, process payments, or ensure legal compliance. However, we do not share your personal information for third-party marketing purposes.
We may disclose personal information if required by law or if we believe it is necessary to protect our users, enforce our terms, or respond to legal requests.
In the event of a business restructuring, merger, or acquisition, we may transfer your personal information to the new entity, which will also be bound by this Privacy Policy.
5. Links to Other Sites
Our Platform may contain links to external websites or applications. We are not responsible for the privacy practices or content of those sites.
6. Security Measures
We take reasonable steps to protect your information through physical, electronic, and procedural safeguards. However, the transmission of data over the internet cannot be guaranteed to be completely secure, and users are responsible for securing their login credentials.
7. Opt-Out
You may opt out of receiving non-essential (promotional, marketing-related) communications after setting up your account. If you do not wish to receive these communications, you can unsubscribe via email at any time.
8. Advertisements
We may display third-party advertisements on our Platform. These advertisers may use data about your visits (excluding personal details like name or email) to display relevant ads.
9. Children’s Privacy
We do not knowingly collect personal information from users under the age of 18. Users under 18 must use our Platform under the supervision of a parent or guardian.
10. Data Retention
We retain personal data as required by law or for legitimate business purposes. This includes preventing fraud and future abuse. Anonymized data may be kept for research and analysis.
11. Consent
By accessing our Platform and providing personal information, you consent to the collection and use of your data as described in this Privacy Policy. If you provide information about others, you confirm you have the authority to do so.
12. Policy Updates
We may periodically update this Privacy Policy. Changes will be reflected on the Platform, and significant updates will be communicated to you.
13. Grievance Officer
In accordance with legal guidelines, the contact details for our Grievance Officer are provided below:
XXXXXXX
akshiniorganix
Chennai, Tamil Nadu - 600005
Phone: XXXXX
Email: akshiniorganix@gmail.com
If you have any questions, concerns, or complaints regarding your personal information or this Privacy Policy, please contact us email us at akshiniorganix@gmail.com.